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Return To ShopBefore returning or replacing an item, please read through our return and replacement policy on this page, to make sure your purchased item is eligible for return.
You have 3 calendar days after item delivery, to notify us that you want to return your product. If your item meets all the requirements, your return can be initiated by calling our Customer Service at 01700654618.
We cover a 3 Days Replacement Guarantee (except intact box or packet) for physical products sold on cynor.com.bd
REQUIREMENT FOR A VALID RETURN:
VALID CONDITIONS AND REASONS TO RETURN AN ITEM (General):
INSTALLATION SERVICE TERMS:
CANCELLATION & REFUND DUE TO PRODUCT UNAVAILABILITY:
RETURN/REPLACEMENT GUARANTEE MAY NOT APPLY IN ANY OF THE FOLLOWING CONDITIONS:
• Damages due to misuse of the product
• Incidental damage due to malfunctioning of product
• Any consumable item which has been used or installed
• Innerwear, lingerie, socks, and clothing freebies
• Products with tampered or missing serial / UPC numbers
• Any damage/defect which is not covered under the manufacturer’s warranty
• Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered.
N.B: Replacement of the product is subject to availability of the same on cynor.com.bd
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